Privacy Policy

Effective Date: 1 April 2026

1. Introduction

TC BONG AIRCON SERVICES ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our aircon services.

2. Information We Collect

We may collect the following types of personal information:

  • Full name, email address, and phone number
  • Home or business address for service delivery
  • Service appointment details and service history
  • Communications and correspondence you send us

3. How We Use Your Information

We use the information we collect to:

  • Schedule and manage aircon service appointments
  • Send booking confirmations, reminders, and service updates
  • Respond to inquiries and provide customer support
  • Improve our services and website user experience
  • Comply with applicable legal and regulatory obligations

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with carefully selected service partners who assist us in operating our business, under strict confidentiality obligations.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies

Our website may use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.

7. Your Rights (PDPA)

Under the Personal Data Protection Act (PDPA) of Singapore, you have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate or incomplete data
  • Withdraw consent for collection, use, or disclosure of your personal data

To exercise these rights, please contact our Data Protection Officer at the address below.

8. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

TC BONG AIRCON SERVICES
746 Jurong West Street 73, #09-113
Singapore 640746
Phone: +65 9123 4567
Email: enquiry@tcbongaircon.com.sg